Billing and Finance Information
Thank you for choosing Dr. Darryl Robinson MD, as your pain management specialist. Our team is committed to providing patients with quality, affordable pain management services. We realize that the billing and financial aspects of healthcare can be quite complicated and it is our goal to simplify this process as much as possible so you know what your financial responsibility may be for services you receive. As a service to you, our office will bill your health insurance company for covered visits. Providing us with accurate information at the time of service will help facilitate timely filing of claims on your behalf. Changes in your information, like address, name, and more, should be reported to our office as soon as possible. We appreciate your cooperation in keeping your account information current.
For questions regarding any of the information listed below, please contact one of our financial counselors by calling (405) 703-4950.
It is possible that you will receive multiple bills for our services. If you are having a procedure at one of our hospital centers, you will receive one (1) bill for the physician (professional) services and one (1) bill for the hospital (facility) fees. Benefits may be different depending on where services are delivered. Please check with your insurance carrier to understand your benefits.
Patient payments can be applied to outstanding balances for professional services or for the facility fees, as determined by the organization. If you undergo urine toxicology testing, you will receive an invoice from Elite Pain Solutions for the test. In addition, many of our lab results are also sent to a confirmatory lab for additional information on the quantitative results of the specimen If your test is sent to a confirmatory lab, you will receive a separate bill for their services.
Patient Insurance Responsibility for Services Rendered
As your provider, please remember that our relationship is with you and not your insurance company. Your benefit coverage is a contract between you and your insurance carrier. Please be aware that not all medical services are covered benefits under all insurance contracts. We encourage you to be familiar with insurance benefits and limitations.
If you have any questions about your coverage, please contact your insurance directly.
Co-Payments, Co-Insurance and Deductibles
All co-pays, co-insurance and deductibles are due at the time of service. Co-payments are a flat fee paid each time a medical service is accessed and must be paid before any policy benefit is payable by an insurance company. Co-payments usually range from $20 to $70 depending on your coverage. Co-insurance is a percentage of the allowed charge that the patient pays after the deductible has been satisfied. Deductibles are amounts which must be paid out of pocket before an insurance carrier will pay any expenses. The deductible must be paid by the patient before the benefits of the insurance policy can apply.
We are committed to providing high-quality medical services to our patients that are affordable to everyone. Anyone who does not have health insurance qualifies for some level of prompt pay discount regardless of income.
Budget Plans and Financial Hardship
From time to time, we all experience financial hardships and can use a helping hand. Advanced Pain Management offers options to help our patients who are having difficulty meeting their financial obligations to the organization. Our financial counselors can offer you and your family payment options.
We have partnered with Care Credit, and can offer 0% Financing for medical services. For complete details, please read the Credit Card Account Agreement within the application.
We accept the following forms of payment:
Credit Cards (Visa, Master Card, Discover and American Express)
Insurance Plan Counseling
Signing up for a new insurance plan and have questions about what impacts your decision could have on your coverage? Please give one of our billing specialists a call and they can help you make sense of the paperwork.
You can reach our patient accounts department Monday-Friday between the hours of 8:00 a.m.- 5:00 p.m. CST by calling (405) 703-4950.